A PR crisis doesn’t mean your business is toast, however the way you deal with it can make or break your reputation. Here’s how to manage the situation....
Many brands view the ‘customer experience’ as something that is largely out of their control. So how can your customer experience be managed, monitored and optimised? It starts with identifying your touchpoints....
Media interviews can make or break a brand’s reputation. Here are a few simple ways to prepare for an interview to safeguard your brand and reputation....
This month marks Green Door Co’s four year anniversary! A lot has happened in four years. Most importantly we’ve had the chance to work with some truly amazing clients. Soon we’ll move into a brand new office and we’re adding to our fantastic team - watch this...
Brands spent more than $1 billion dollars on influencer marketing in 2017 and the market is predicted to be worth $10 billion in 2020. So what’s all the fuss about?...
A website blog can act as a lead generator for your brand as long as you follow a few important rules. These 5 things will set you on the road to success....
What is customer experience and why has it beaten content marketing, mobile and personalisation to be the most exciting opportunity for businesses in 2018?...
User experience (UX) refers to the overall experience a person has using a website or application. The goal is to ensure your website or app is easy and intuitive to use. The ease and pleasure a person experiences when navigating your website can impact the amount...