Heather Marano
- Heather Marano
- June 17, 2026
- 9:30 am
“The Green Door team have been fantastic to work with in helping RESINC Solar become recognised as the most awarded company in our industry, adding tremendous value to our business credibility and reputation amongst both consumers and suppliers.”
— Leigh Storr, CEO
Company Profile
RESINC Solar
Australia’s #1 for Solar & Batteries
RESINC Solar is Australia’s highest-rated and most awarded solar company, operating as a social enterprise specialising in high-quality solar and battery solutions for homes, businesses, and community organisations.
Objective
Showcase RESINC Solar’s exceptional customer excellence and deep community impact, demonstrating that their service-first, values-led approach sets a new standard for trust, reliability and social contribution in the solar industry.
Benefits of working with Green Door Co
- Strategic, goal-aligned award selection
- Expert storytelling that elevates brand credibility
- Full-service management with minimal client time needed
- Stronger visibility across national and industry platforms
Value Created
- Nine wins and two high-profile finalist placements
- Stronger market leadership through third-party credibility
- Clear differentiation via customer service and CX awards
- National and international recognition for RESINC’s social and community impact
RESINC Solar is an Australian social enterprise specialising in residential and small commercial solar installations along the Eastern Seaboard. With over 20 years in the renewable energy sector, founder, Leigh Storr, has built two award-winning solar companies, installed over 20,000 solar systems, and helped 150,000 homes and businesses transition to green energy solutions. His extensive experience and passion fuel the company’s mission.
Objectives
After years of quietly building the business outside the spotlight, RESINC Solar reached a critical juncture: broader brand awareness was essential to cement their position in an increasingly crowded market. Awards, one of the few mechanisms that both differentiate and build industry credibility, were identified as the most effective way to elevate their profile and clearly articulate their value proposition.
1. Demonstrating trustworthiness and exceptional customer excellence
The solar industry is notorious for shonky providers and minimal aftercare. Many customers come to RESINC already disillusioned, with around a quarter of their installations replacing faulty or underperforming systems abandoned by the original installer.
RESINC Solar takes a different approach. Their service-first model provides dedicated support before, during and long after installation, backed by a market-leading warranty. This commitment has earned them Australia’s highest customer ratings, with more than 12,000 five-star reviews across Google, Facebook, SolarQuotes, TrustPilot and ProductReview.
Showcasing this level of trust, reliability and long-term care was a key objective. RESINC wanted to highlight that there is a better way to do solar and that choosing the right provider delivers real value and exceptional service throughout the life of the system.
2. Showcasing RESINC’s community impact
A key objective of RESINC’s awards strategy was to highlight their broader social contribution and reinforce their positioning as a values-led social enterprise. RESINC believes commercial success should create community benefit, and their impact reflects that ethos.
To date, they have supported 25 Surf Life Saving Clubs with more than $1.5 million in solar installations, most provided at zero cost, delivering over $300,000 in collective annual savings. They have also donated hundreds of thousands of dollars in in-kind systems to Indigenous health centres, community preschools, sporting clubs and, through the Vulnerable Veterans Solar Program, to Australian war veterans.
By elevating these initiatives through awards, RESINC could demonstrate genuine community leadership and differentiate themselves within an increasingly competitive landscape.
Solution
RESINC Solar partnered with Green Door Co to deliver a fully managed external recognition program that removed internal pressure and ensured a targeted, strategic approach. With limited time and resources to handle awards in-house, RESINC outsourced the entire function, allowing their team to remain focused on operations while Green Door Co shaped and executed the awards strategy end to end.
Green Door Co began by sourcing awards that aligned directly with RESINC’s objectives, selecting a balanced mix of international programs for prestige, national awards to build domestic authority, and specialist industry awards (such as the Sustainability Awards and EUPD Research Top PV Installer Awards) to reinforce technical expertise. A strong emphasis was placed on customer experience, targeting categories that allowed RESINC to demonstrate their exceptional service model and clear point of difference in a sector known for poor aftercare.
RESINC’s community impact story became a cornerstone of the strategy. Green Door Co identified opportunities across Social Impact, Corporate Social Responsibility and Community categories to showcase RESINC’s work with Surf Life Saving Clubs, Indigenous organisations and vulnerable veterans.
Throughout, Green Door Co provided full-service management to address RESINC’s challenge of limited internal capacity and ensuring their story was communicated with clarity and impact.
Value Created
When RESINC Solar partnered with Green Door Co in 2024, their customer experience was, and remains, unmatched in the sector. Through targeted award selection, Green Door Co transformed that industry-leading satisfaction into brand visibility and a powerful marker of trust.
Green Door Co’s awards program delivered substantial and measurable value, directly supporting RESINC’s strategic goals and strengthening their market position. Across the campaign, RESINC achieved nine award wins and two high-profile finalist placements, elevating them from Australia’s highest-rated solar company to Australia’s most awarded.
Key outcomes included:
Credibility and market positioning:
Independent, third-party validation cemented RESINC as a market leader. Wins across the Smart50, Australian Business Awards and APAC Stevie Awards strengthened trust from customers, partners and investors.
Differentiation through service excellence:
Success in Customer Service and CX categories amplified RESINC’s competitive edge and validated their position as Australia’s highest-rated solar provider, clearly distinguishing them from low-service competitors.
Social impact recognition:
Wins in the Community Achievement Awards and Sustainability Awards showcased RESINC’s social enterprise model, reinforcing their reputation as a business committed to meaningful community contribution.
Business growth validation:
Awards success highlighted RESINC’s strong commercial performance and rapid growth trajectory, supporting their broader market and brand ambitions.
Award Wins
WINNER
2024 International Business Awards
Company of the Year – Energy – Medium (GOLD)
2024 Community Achievement Awards
Customer Service Award
2024 Smart50 Awards (#31st on the Smart50 List)
2024 Australian Business Awards
CX Management Award
2024 EUPD Research Top PV Installer Awards
2025 APAC Stevie Awards
Award for Excellence in Social Impact Companies (GOLD)
Innovative Achievement in Corporate Social Responsibility (SILVER)
2025 Sustainability Awards
Sustainability Service Award
2025 International Business Awards
Best Entrepreneur – Energy (GOLD)
Achievement in Customer Satisfaction (SILVER)
2026 Stevie Awards for Sales & Customer Service
Customer Service Success – Other Service Industries (GOLD)
2026 TITAN Business Awards
Entrepreneur – Energy (GOLD)
Customer Service – Energy (GOLD)
2026 Asia Pacific (APAC) Stevie Awards
Innovative Entrepreneur of the Year (GOLD)
2026 Noble Awards
Entrepreneur – Energy (SILVER)
Outstanding Customer Service – Energy (SILVER)
2026 Excellence in Customer Service Awards
Organization of the Year – Energy
FINALIST
2024 Smart50 Awards
Community Hero Award
2025 Smart50 Awards
Community Hero
